Eligibility

Refunds are granted within 14 days after purchase, provided the request meets the criteria outlined below.

Request Process

To request a refund, please contact our support team with a valid reason and proof of purchase. If approved, the refund will be processed back to your original payment method. For example, if payment was made using a Sampath Bank credit card, the refund will be issued back to the same Sampath Bank credit card.

Refund Criteria

Refunds are considered for valid reasons, such as dissatisfaction, at MarshmallowMe’s discretion.

Processing Time

Refunds are typically processed within 14 business days. The refund will be issued to the original payment method used at purchase.

Changes to Refund Policy

MarshmallowMe reserves the right to update or modify this Refund Policy at any time. Please review this policy periodically to stay informed of any changes.